Harmon is a telehealth company, which involves the delivery of health care services using electronic communications between a health care provider and a patient who are not in the same physical location. It is therefore essential that we’re able to verify your identity ahead of your initial consultation. This allows us to provide you with our service safely and in accordance with applicable laws and regulations.
We ask that you submit 2 ID photos ahead of your consultation. Please note that without this information, we cannot proceed with your consultation.
These items must be added to your file at least 48 hours ahead of your consultation, any later than this may result in your consultation being cancelled or rescheduled.
Picture 1 - Photo ID (Passport or driving licence)
Please submit a photo of your photo of passport /driving licence. The photo must be clear and readable.
Example of driving licence
Example of passport
Picture 2 - Selfie with your ID (Passport or driving licence)
We ask that you provide a “selfie type” photograph of yourself holding the photo ID close to your face and head so that the wording is clear and readable.
Example of "selfie type" photo
HOW TO UPLOAD YOUR PHOTOS
It’s extremely simple!
STEP 1) Make sure you have both photos taken, ready on your mobile phone or PC
STEP 2) Log into your “My Harmon Health Portal” and CLICK on “Medical Documents”
STEP 3) Once you are in the “Onboarding Documents’ Page”, CLICK on “ID CHECK”
Onboarding Documents
STEP 4) Once you are in the “ID check (Photo & Selfie)’s Page”, CLICK on “Drop your ID here or Browse” and on “Drop your Selfie Photo here or Browse” to upload the two photos
If you are having any difficulty uploading your pictures, please get in touch with us asap by email at [email protected] or WhatsApp at +44 (0) 7537 145921.
We’re happy to help, so please don’t hesitate to reach out!